vtiger Customer Relationship Management (CRM) is a full-featured, Open Source CRM software ideal for small and medium businesses, with low-cost product support available to production users that need reliable support.

vtiger CRM software is a widely used product with thousands of users in dozens of countries. It has a vibrant community of users driving the product forward, and contributing to it's development.

vtiger CRM software solution provides a complete set of CRM capabilities, such as

• Sales force automation
• Marketing automation
• Activity management
• Calendaring
• Customer support & service
• Inventory management
• Security management
• E-mail integration

vtiger CRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the vtiger team provides customization services to meet the need.

vtiger CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. 

Sales Force Automation	Customer Support & Service	Marketing Automation
Lead Management	Trouble Tickets	Campaign Management
Account & Contact Management	Knowledge Base	Mass Mailing
Opportunity Management	Customer Self Service	E-mail Templates
Sales Quotes	Online Knowledge Base	Mail Merge Templates
Inventory Management	Activity Management	Productivity Add-ons
Products Catalog	To Dos, Meetings & Calls	Email Client
Price Books	Recurring Events	Outlook Plug-in
Vendor Management	Shared Calendar	Office Plug-in
Purchase Orders	Activity History	Thunderbird Extension
Sales Orders	E-mail Notifications	Customer Portal
Invoices	Notes	RSS Feeds
Reports & Dashboards	Product Customization	Security Management
Key Metrics	Custom Fields (10 different data objects)	User Management
Customizable Reports	Pick Lists	Profiles
20 Pre-built Reports	Custom List Views	Roles
20 Pre-built Dashboards	Drag & Drop Modules	Groups
Report Folders	Currency customization	Level Access Control